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When we protect your filter purchase with our No Worries Guarantee, we mean it!

No Worries...
  • Your filters are guaranteed to be the right fit!
  • Our products are price match guaranteed!
  • Our customer service team is guaranteed to answer your call!
  • You’re guaranteed to find expert help!

Learn more about our No Worries Guarantee

Customer Service

  • Shipping & Delivery

    See our Shipping & Delivery page for details. We will send a shipping confirmation email and tracking number when we ship your package. It can take up to 48 hours for tracking information to be displayed on the shipping carrier website.

    What is Standard Shipping?
    When you select "Standard" Shipping during checkout, we'll use the least expensive carrier that can deliver within our delivery estimate. Our current shipping carriers include FedEx, DHL, and the US Postal Service.

  • Privacy & Security

    See our Privacy & Security page for details.

  • Returns & Exchanges

    See our Returns & Exchanges page for details.

  • Ordering

    To add items to your shopping cart, click the Add to Cart button next to the items you wish to purchase. To view your shopping cart, click the My Cart icon located in the upper right-hand corner of every page. The shopping cart allows you to view the merchandise in your cart, remove merchandise from your cart, and update quantities of merchandise in your cart. Click the Proceed to Checkout button to complete checkout.

    If you prefer, a PDF order form can be used to submit your order.

    You may also place your order by calling us Toll-Free at 1-800-277-3458 M-F from 7am-5pm CST.

    Please note that we are closed: New Year’s Day; Memorial Day; July 4th; Labor Day; Thanksgiving Day and Christmas Day

    To reorder a past order, log into Your Account or look up your order via Order Status. Then, click the "Reorder" link next to your past order.

  • Payment, Pricing & Promotions

    Pricing and promotions are subject to change at any time. We accept payment via MasterCard, Visa, Discover, AMEX, Paypal, check or money order.

    Orders shipped to a Minnesota address are subject to 6.875% sales tax. If you are MN Sales Tax Exempt, fax your resale tax exempt certificate to us toll-free at 1-888-959-2226.

  • Viewing and Tracking Orders

    We will send a shipping confirmation email and tracking number when we ship your package. It can take up to 48 hours for tracking information to be displayed on the shipping carrier website. To view your current order or past order, log into Your Account. If you do not have an account, log into the Order Status page. If your order was placed before September 1, 2013, please email us to find out past order details.

  • Updating Account Information

    To update your account information, log into your account at the top of the page. If you do not have an account, please email us if you need to update the contact information or address information on your order.

  • Coupon Codes

    DiscountFilterStore.com offers low pricing and discounted shipping rates. Once you have placed an order with us, you will receive occasional emails with special offers and Marketing campaigns.

  • FilterStation.com & FiltersByTheCase.com

    I tried to visit FilterStation.com and FiltersByTheCase.com, but ended up here instead.... how come?
    FilterStation.com and FiltersByTheCase.com have been acquired by DiscountFilterStore.com!

    What will happen to my previous order?
    All orders placed at FilterStation.com and FiltersByTheCase.com will be shipped out normally.

    Who do I contact for support?
    Contact DiscountFilterStore.com support, and we can help with your order.