Frequently Asked Questions (FAQ)

1. What payment methods do you accept?
2. Do you collect Sales Tax?
3. How much do you charge for shipping?
4. When will my order ship?
5. Can I track my shipment?
6. When will I receive my order?
7. What if I need to return or exchange an item?

1. What payment methods do you accept? Back to Top

We accept Visa, MasterCard, American Express, and Discover.

2. Do you collect Sales Tax? Back to Top

DiscountFilterStore.com is located in Holly Springs, North Carolina and we are required to collect 7.75% sales tax for all orders shipped to a North Carolina address.

3. How much do you charge for shipping? Back to Top

Shipping cost varies depending on the destination and shipping method. For details, please see our Shipping page.

4. When will my order ship? Back to Top

We ship all orders within 2 business days of the order date.

5. Can I track my shipment? Back to Top

Yes. We will send a tracking email once we ship the order.

6. When will I receive my order? Back to Top

Delivery time varies depending on the destination and shipping method. For details, please see our Shipping page.

7. What if I need to return or exchange an item? Back to Top

For returns or exchanges, please see our Returns page.